HYUNDAI MOTOR GROUPCyber Audit Center

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    Report an Issue

    Welcome to the Hyundai Motor Group Cyber Audit Center.
    Hyundai Motor Group strives to grow into a trusted company that not only contributes to the development of the national economy but also fulfills its social and ethical responsibilities.
    Guided by strong ethical values, we are committed to becoming a transparent and trustworthy organization, and we sincerely value and listen to your feedback.

    Notice Regarding Customer Inconvenience

    The Cyber Audit Office is a dedicated channel for reporting employee misconduct and violations of transparency and ethical management, and cannot accept or process customer complaints (such as those related to sales/service interactions and product quality) or general inquiries. For prompt assistance, please contact your local customer service center or the relevant department.

    Reportable Matters

    Fraud and Misconduct
    • Acceptance or offering of money, gifts, or hospitality
    • Improper solicitation or undue demands
    • Theft, fraud, and embezzlement of company funds
    • Unauthorized disclosure of company information
    • Document falsification or misreporting
    • Abuse of authority
    • Other violations of ethical rules
    Workplace Conduct Issues
    • Holding multiple jobs
    • Attendance or work irregularities (e.g., personal activities during work hours, falsified records)
    • Financial transactions with conflict potential
    • Participation in stakeholder equity
    • Other breaches of workplace rules
    Other
    • Actions undermining social value (e.g., ESG, human rights)
    • Suggestions for process or system improvements
    • Other inappropriate business conduct

    Exclusions from Investigation

    Reports may be excluded from investigation if they fall under any of the following categories

    • Related to customer complaints, warranty claims, quality issues, or other service matters
    • Submitted with improper intent, such as to gain personal benefits
    • False statements or one-sided claims intended to defame the subject
    • Concerning personal matters or management issues beyond the company’s authority
    • Lacking specific details of the actions (e.g., parties involved, methods)
    • Unfounded rumors, malicious reports, or other submissions without evidence

    How to Report an Issue

    Mobile Reporting

    Scan the QR code with your smartphone to submit a report.
    Submit a Tip via QR Code
    • hmgaudit@hyundai.com


      (Incoming reports only; no replies)
    • 02-3464-8813


      (Incoming reports only; no replies)
    • 06797.Audit Office, Hyundai Motor Group, 12 Heolleung-ro, Seocho-gu, Seoul(Incoming reports only; no replies)
    To strengthen anonymity, confidentiality, and impartiality in the reporting process, Hyundai Motor Group’s Cyber Audit Office uses its online reporting channel as the official means of receiving reports. Reports may also be submitted by email, fax, or postal mail. However, these channels are for receiving reports only, and no replies can be provided. Receipt and processing may be delayed depending on the Cyber Audit Office’s operational circumstances.

    ※Telephone is utilized as a supplementary channel for report guidance, counseling, and securing specificity depending on circumstances. During the online reporting process, contact may be made when necessary with the consent of the reporter to receive communications.

    • When submitting a report through email, fax, or mail channels, you are deemed to have consented to the company's collection, use, and third-party provision of your personal information and report contents for the purpose of receipt, review, and follow-up actions.

    Reporting Procedure

    After submitting a report, you can provide additional information or follow up via the “View Results” menu. Please check regularly, as there may be additional requests depending on the progress of the investigation.

    Report an Issue

    Submission

    Department Review

    Completion

    • Reports submitted to the Cyber Audit Center may take varying amounts of time to process, depending on their content and the verification procedures.
    • Reports that fall outside the scope of review, lack specificity or credibility, or are simple complaints may be closed without further action.
    • Depending on their nature, reports may also be referred to the relevant department for appropriate handling.

    Whistleblower Protection

    Hyundai Motor Group strictly adheres to relevant regulations to ensure that whistleblowers do not face any disadvantage, and we are committed to following robust protection processes.

    Confidentiality

    The identity of the whistleblower will not be disclosed or implied without their consent.

    Identity Protection

    Whistleblowers are protected from any disadvantage or discrimination from business partners or their department arising from the report, testimony, or submission of related materials.

    Mitigation of Responsibility

    Disciplinary action against the whistleblower may be reduced or waived, even if the whistleblower is found to be partially responsible for the reported violation.

    COPYRIGHT1 ⓒ HYUNDAI MOTOR GROUP. ALL RIGHTS RESERVED.

    AddressHyundai Motor Group, 12 Heolleung-ro, Seocho-gu, Seoul (06797)